Terms and Conditions
If you have any queries regarding our Terms and Conditions, please contact us.
1. Introduction
These Terms & Conditions govern the use of padelante.com (the “Website”). By using the Website you agree to be bound by these Terms. If you do not accept them, please do not use the Website.
2. Access & use of the Website
- We make reasonable efforts to ensure the Website is available, but access may be suspended for maintenance or for reasons beyond our control.
- We do not guarantee uninterrupted or error-free access.You must not misuse the Website (e.g., hacking, distributing malware, infringing intellectual property, uploading unlawful content). Breach may result in termination and legal action.
3. Product descriptions & availability
- We make reasonable efforts to describe Camps and Services accurately. However, published descriptions, images, prices or availability are subject to change. Where a material error occurs (e.g., price error), we may cancel the booking and refund you.
- Booking confirmations constitute the only binding statement of your specific booking details.
4. Pricing, taxes & payment processing
- Prices are displayed on the Website. The price you pay is the price confirmed in your booking confirmation. We include VAT or applicable tax where required; taxes and duties may vary by location.
- Payment processing is handled by third-party providers (e.g., Stripe, PayPal). We are not responsible for those providers’ systems or downtime.
5. Promotional codes & vouchers
- Promotional codes and gift vouchers are subject to terms (expiry, non-combinability, blackout dates). Lost vouchers cannot be replaced. Fraudulent use may result in cancellation without refund.
6. Cookies, tracking & analytics
7. Limitation of liability & disclaimers
- The Website and its content are provided “as is”. We exclude all warranties to the extent permitted by law. We are not liable for indirect or consequential losses such as loss of profit, business interruption, or loss of data.
- Where liability cannot be excluded, our liability will be limited to the amount you paid for the specific service giving rise to the claim.
8. Links to third-party websites
- The Website may contain links to third-party websites. We are not responsible for those sites’ content or policies.
8. Third-party suppliers & services
- Some elements of our Camps are provided by independent third-party suppliers (coaches, hotels, restaurants, courts). While we exercise reasonable care in selecting suppliers, Padelante is not the direct provider of those services and accordingly cannot accept responsibility for the acts/omissions of third parties beyond our control. Where legal liability cannot be excluded, our liability will be limited to the extent permitted by law.
9. Intellectual property
- All Website content is protected. Your use of the Website does not grant any licence to use our trademarks or copyrighted material.
10. Modification & termination
- We may modify or discontinue parts of the Website or Services at any time with or without notice. We may also suspend or terminate access for breach of these Terms.
11. Entire agreement & severability
- These Terms, together with our Booking Terms, Cancellation Policy and Privacy Policy, form the entire agreement. If any provision is held invalid, the remaining provisions will continue in full force.
12. Contact & legal notices
All legal notices and communications should be sent to: support@padelante.co.uk.